In this documentary from 2012… Steve Jobs – the Lost Interview he makes a very interesting point about how a mature company can fail.
I have my own theory about why the decline happens at companies like IBM or Microsoft.
The company does a great job, innovates and becomes a monopoly or close to it in some field, and then the quality of the product becomes less important.
The company starts valuing the great salesmen, because they’re the ones who can move the needle on revenues, not the product engineers and designers. So the salespeople end up running the company.
Steve Jobs, 2012
Watch the interview clip here